Are you feeling anxious and panicked due to the security situation? Don't hesitate to look for help.
- You can receive immediate response on first aid call centers.
- The National Insurance, in cooperation with the Ministry of Health and the Israeli Coalition for Trauma, finances the treatments for victims of anxiety, provided by psychologists and social workers specializing in trauma therapy.
Because of the security situation, treatments can also be provided over the internet using the application Zoom. Treatments are provided in resilience centers and clinics for anxiety victims, free of charge and without the need to contact the National Insurance.
First aid call centers
First aid call centers offer an immediate response:
National call centers
HMOs emergency call centers
- Clalit - 03-7472010
- Macabi - *3555
- Leumit - 1700507507 or *507
- Meuchedet - *3833
Please note that HMOs will offer, in addition to emergency call centers, complementary treatment for emotional support consisting of 3 therapy conversations with professionals.
To schedule an appointment, please call the following numbers :
- Clalit emotional support - *2708 between 7:00 - 20:00
- Leumit emergency line Telem - 072-2000272, 054-9292273 between 8:00 - 22:00. WhatsApp response at 054-9297695.
- Leumit Tiferet Bayit Ham in Arabic - 04-6111891 between 8:00 - 17:00.
- Macabi - Telem street, *3028 between 8:00 - 22:00.
- Meouhedet - National center *3833, 24/7.
Emergency call center in hospitals
- Soroka Medical Center - 1255177
- Barzilay Soroka Medical Center - 1255171
- Assota Ashdod Public Hospital - 1255182
- Kaplan Soroka Medical Center - 1255181
- Dr. Shamir Assaf Soroka Medical Center- 1255188
- Wolfson Soroka Medical Center - 1255135
- Sheba Soroka Medical Center -1255131
- Ichilov Hospital - 1255133
- Hadassa Ein Kerem Soroka Medical Center - 1255122
- Shaare Zedek Soroka Medical Center - 02-5645024
- Beilinson Hospital - 1255134
- Rambam Soroka Medical Center - 1255144
- Bnei Zion Soroka Medical Center - 1255145
Helping line dedicated to hostile actions disabled victims with PTSD
The National Insurance, through the Natal organization, has reinforced the helping line for hostile actions casualties suffering from PTSD, which operates 24 hours per day.
You are invited to call the following number: 1-800-363-363, extension no 2.
Emergency calls for deaf and hard of hearing people
People with a hearing impairment are invited to join a real-time conversation with a translator in sign language on the application "sign-now", on which you will be able to make emergency calls 24 hours per day, 7 days a week.
Mental health assistance in resilience centers and clinics
What is included in the assistance
- First aid care financed by the National Insurance Institute.
- Up to 12 psychological treatments (if needed, additional treatments will be approved).
- Personal treatments, also appropriate for children and families.
How to receive treatments?
All treatments in resilience centers and clinics for anxiety victims (listed below), are provided free of charge without any need to submit a claim to the National Insurance. You just need to call the handling center and receive assistance right away.
See also the Ministry of Health guidelines to victims of hostile actions
List of resilience centers and care clinics
Due to the security situation, all resilience centers and helping lines are prepared to offer a response to victims of anxiety.
Please note that resilience centers provide care to the population based on your area of residence.
When there are no resilience centers in your area of residence, you can contact the national resilience center:
National resilience center call center, *5486, from Sunday to Thursday, between 8:00 and 20:00.
- For a list of resilience centers and care clinics in the Northern region, click here
- For a list of resilience centers and care clinics in the Center and Sharon region, click here
- For a list of resilience centers and care clinics in the Jerusalem and Judea & Samaria region, click here
- For a list of resilience centers and care clinics in the Southern region, click here